About This Document

This document details the Admin > General > User Authentication Setup. Prendio Authentication is the default in Prendio. However there is also Single Sign-On (SSO) Authentication option.

SSO is setup by the Company Admin along with the Company's IT Department.
Prendio Users must be Active with Prendio Authentication before SSO is selected for that User.


The Prendio Admin role is required. User roles are assigned by a Company Admin.

Admin > General > User Authentication

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The default must be changed from Prendio to Single Sign-On to configure this option.

Once the setup is completed, Active Prendio Authentication User Profiles can be Edited and configured for SSO.

Below are links to Knowledgebase Articles for the Identity Providers supported by Prendio: