About This Document:

Prendio Users are able to set themselves to Out Of Office (OOO) by Viewing their Profile from the Prendio Dashboard.

Note: Please see this Knowledgebase document for more information:

If an Approver does not specify that they are OOO, the Approvals will stall at that Approver if a Requisition is submitted while they are OOO.

This document details how a Company Admin can set a Prendio User's OOO if they forget to do so.


This procedure requires the Prendio Admin role.

Requisition Approvals:

In this example a Requisition was submitted but the Approver forgot to set themselves as Out Of Office.

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The Requisition Approval window displays that the Approval has been Pending for 0 minutes, but it would Stall at this Approver until the Approval Notifications timed out and Skipped this Approver.

Note: Please see this Knowledgebase document for more information:

Admin > Users > Edit User > Details Tab:

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1. A Company Admin can specify that the Prendio User is Out Of Office.

2. Save is pressed.

3. Prendio will detect that an Approval is waiting for this User and a Confirmation will appear asking if the Approvals should be Restarted. Yes is pressed to Restart Approvals.

Requisition Approvals After Restart:

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When the Approvals were Restarted, this Approver was Skipped and her Delegate was notified.

Note: In this example there was only one Approver, if there had been Approvers before Allison, they would receive another Email and Dashboard approval Notification.